Returns: We accept returns within 30 days of the purchase date. Items must be unused, in their original condition, and with all tags attached. To initiate a return, please contact us at hello@on​ionskin.com.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days.

We offer the following shipping options to meet your needs:

Standard Shipping: Delivery Time: 5-7 business days

Express Shipping: Delivery Time: 2-3 business days

Processing Time:

• Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

Shipping Confirmation & Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order